Table of Contents

2025 was a transformative year for Kitcast. It was defined by deep engineering and serious customer success, culminating in our biggest update yet: Kitcast 2.0.

We became a truly multi-platform automation engine, expanding our native performance to Android TV, Amazon Fire TV, and Tizen while maintaining our flagship reliability on Apple TV. With a focus on “always-on” stability that achieved a 99.07% crash-free rate and new API capabilities that turn signage into code, we didn’t just upgrade our software – we redefined what enterprise digital signage can handle at scale.

Here’s Kitcast 2025 Year in Review.

✅ The biggest update of the year

Kitcast 2025 Year in Review: Built for 24/7 Screens -

Kitcast 2.0 is now live – upgraded, faster, and built to scale ⚡️

Kitcast is now truly multi-platform: Android TV, Amazon Fire TV / Fire Stick, Samsung Tizen, LG webOS, Mac (including Mac mini), iOS, and of course our flagship Apple TV player — a platform where Kitcast has led on performance and reliability for years 🏆

In 2025, we upgraded Kitcast on two fronts 🔥

The platform: players, content, rendering, scheduling, integrations, API, rollouts, and device coverage
The experience: faster answers, better onboarding, better documentation, and more predictable operations at scale

2025 in detail 👇

1) Always-On Reliability (the metric that matters) 🛡️

99.07% crash-free rate, 2025. According to Firebase → built for true 24/7 playback
Continuous runtime that sets internal records (and counting)
Higher stability across Apple TV, Web/Browser Player, Android TV, and Fire TV through long-uptime hardening and real-world issue resolution

Customer impact: fewer black screens, fewer resets, fewer “it stopped overnight” surprises ✅

2) Smooth-by-Design Playback (native-grade visuals) ✨

We modernized the visual rendering path, so Kitcast feels like a native, high-performance app – not another “web page on a TV.”

Lower memory footprint and smoother data bindings (critical for long runtimes)
Faster startup and faster updates thanks to a leaner app footprint
Modernized rendering to native Apple SwiftUI, making 60 FPS smooth widgets the standard

Customer impact: screens look premium, motion stays fluid, updates feel snappy 🎯

3) “Terabytes of Live Data” Readiness (widget-heavy deployments) 📡

Modern signage is live: tickers, feeds, dashboards, rotating widgets.

Added dynamic handling for massive transient widget data (automatic cleanup so performance doesn’t degrade over time)
Improved caching and memory-pressure behavior (especially important on always-on tvOS devices and embedded players)

Customer impact: signage stays fast long-term, not just on day one ⚡️

4) Kitcast API & Automation Layer (Signage-as-Code) 🤖

In 2025, Kitcast became not just a dashboard – but an automation platform. The Kitcast API now gives teams full programmatic control, so signage can plug into your operational stack and update itself.

Fleet control at scale: provision and manage devices/locations/workspaces from your own tools (great for IT rollouts and multi-location orgs)
Content ops automation: create/update playlists, scheduling rules, and screen assignments automatically – no manual clicking for repetitive workflows
Real-time readiness: build workflows where screens update instantly when something changes elsewhere (menus, events, KPIs, alerts, internal comms)
Integration-friendly: connect Kitcast to your existing systems (HR, POS, BI, ticketing, internal apps) and turn signage into a live output channel
Developer-grade discipline: versioned, structured API docs → easier to maintain integrations long-term (no “mystery endpoints”)
Enterprise mindset: designed so automation doesn’t become fragile – built for repeatable deployments and predictable results

Customer impact: Kitcast can run like infrastructure. Your screens stop being “managed manually” and start behaving like a system that’s integrated, automated, and scalable – the kind of capability competitors hate because it’s hard to replicate 😈

5) Never-Miss-An-Update Connectivity (resilient real-time sync) 🔄

We strengthened real-time communication so screens stay in sync even on messy networks.

Upgraded real-time communication to socket-based connectivity with strong recovery behavior
Designed to survive Wi-Fi drops, ISP blips, and network transitions — without missing updates

Customer impact: when you publish, your screens reliably reflect changes 📣✅

6) Platform Expansion: Browser → Fire TV → Android TV → Samsung Tizen → LG webOS → BrightSign (and beyond) 🌍

Web / Browser Player (major leap forward) 🌐

Major modernization for speed, stability, and maintainability
Rebuilt/expanded the widget library – tons of widgets improved or implemented
Vertical orientation support for Browser, Fire TV, Android TV (and more), including major accuracy improvements in templates/UI
New device initialization + authorization (pairing flow) for easier provisioning
Improved caching for faster playback and fewer network hits
Better production monitoring and code quality systems (structured changelog/versioning, formatting, monitoring)

Customer impact: the browser-based player became a serious, scalable deployment option 🚀

Fire TV & Android TV (full production platform) 🔥

Delivered Kitcast for Android TV with distribution on Google Play and availability via Amazon Appstore
Built a full end-to-end Android lifecycle: dev → build → test → debug → release
Broad device coverage achieved (real-world hardware variance handled), with Google Play reach across thousands of Android device variants
Optimized media caching (including support for mid-size videos) + fixed production issues from real usage feedback

Customer impact: you can standardize Kitcast across Android and Amazon ecosystems with confidence ✅

BrightSign (foundation laid) 🧱

Built a development-ready BrightSign player app
Implemented remote bundle update mechanisms (the backbone of manageable deployments)

Customer impact: a strong step toward broader player coverage 📈

7) Scheduling & Playback Logic That Scales (real programming for screens) 🗓️

We upgraded scheduling from “basic calendar” to “operational-grade programming.”

New playback priority + scheduling logic to handle real-world conflicts and rules
Calendar upgrades:
- Mixed content support (more flexible scheduling scenarios)
- Weekly recurring events with per-day selection (true weekly loop)
- Playlist-based filtering + direct linking from events → playlists
- Better transitions between main/weekly/calendar playlists, plus edge-case playback improvements
Playback control upgrades like pause/resume widget playback

Customer impact: fewer “why is this playing now?” moments and more predictable automation 🎛️

8) Enterprise Content: Dashboards + Docs to Screens 🧩

We expanded “sources of truth” you can put on screens – without brittle workarounds.

Power BI and Tableau slides
Finalized Document slide experience
SharePoint integration (enterprise document sources)
Google Document slide support

Customer impact: your existing enterprise tools become screen-ready 🏢✅

9) Templates & Layout Accuracy (the craft details customers notice) 🎨

These are the details that make signage look “professional” instead of “close enough.”

Upgraded template system for extensibility and stability
Improved media-handling consistency across slides and playlists
Added objectFit controls across relevant slide types for accurate cropping/letterboxing behavior
Vertical orientation accuracy improvements across Browser/Fire/Android players
New QR code support inside custom templates (perfect for promos, menus, signups, quick links)

Customer impact: fewer formatting surprises, more pixel-perfect control 📐

10) Dashboard & Admin Experience (built for teams) 👥

Kitcast 2.0 got meaningful usability and scale upgrades.

Restructured v2 dashboard architecture for clearer navigation and long-term scalability
Significant maintainability upgrades to speed up future delivery
Smarter workspace routing:
- preferredWorkspace auto-routes users to the correct workspace
- Improved the invited-manager onboarding so users land where they were invited
Refreshed v2 admin panel UI (Vision) for consistency and usability

Customer impact: faster onboarding, fewer mistakes, smoother administration ✅

11) Safe Rollouts & Predictable Deployments (ops-grade) 🧯

Introduced atomic feature flags across widgets for safer launches and controlled experimentation
Added versioning support for HTML5 and Android apps
Structured changelog + release discipline improvements for visibility and predictability

Customer impact: fewer risky updates, more control for IT/ops teams 🧑‍💻

12) Pricing & Infrastructure Efficiency (scales better) 💸

Implemented the new pricing model with feature limits + enforcement across the product
Reduced unnecessary infrastructure activity and spending through cost optimizations

Customer impact: a more sustainable platform that can keep investing in reliability and performance 📈

13) Support & Customer Success: the “unfair advantage” 💙

Kitcast 2025 Year in Review: Built for 24/7 Screens - 2

This is the part competitors can’t copy quickly.

Support at scale

Thousands of support tickets closed in 2025
Approaching 10,000 total customer replies in 2025
Handled growth while reducing ticket load per customer by ~10% – meaning more customers supported with fewer issues reaching support

24/7 AI support that actually resolves issues 🤝

Rolled out Kitcast Helper AI chatbot for round-the-clock help
Thousands of conversations handled, with ~50% fully resolved without human involvement

Knowledge Base rebuilt (foundation for faster answers + AI) 📚

Full restructuring + clarity upgrades (visuals, screenshots, accuracy)
New and improved articles – now powering both customers and the AI assistant
Created an internal Support Handbook to standardize workflows and speed up onboarding for future growth

Customer impact: faster resolution, better guidance, smoother migrations, and real humans who stay engaged 🙌

14) QA & Release Confidence (quality as a system) ✅

Quality wasn’t luck in 2025 – it was a process.

Proactively identified critical issues across the Kitcast app, dashboard, and supporting platforms before customers saw them
Reproduced and validated production issues, bridging customer reality to engineering fixes
Caught regressions and edge cases early to improve multi-screen consistency
Improved cross-platform behavior consistency (Apple + Android + Web)
Strengthened QA reporting quality (clear reproduction steps, validation feedback) to speed prioritization and resolution

Customer impact: fewer regressions, more trustworthy releases 🧪

15) Growth & Visibility (brand + demand) 📣

Kitcast 2025 Year in Review: Built for 24/7 Screens - 4

Stronger presence in the market.

More educational and engaging blog posts
Top podcasts with industry leaders
Grew social media presence and presented Kitcast through networking and events
Expanded Europe EDU market presence via reseller channels
Expo participation globally – USA, Europe, Asia, UAE
Best of Show at ISE 2025 and InfoComm 2025 🏆

Thank you for being part of Kitcast in 2025 ❤️

To every customer who deployed Kitcast, sent feedback, filed tickets, jumped on calls, pushed us with real-world edge cases, and trusted us to run your screens – thank you. You didn’t just use Kitcast this year – you helped shape it.

Because of you, 2025 became a defining year: Kitcast 2.0 is live, the platform is stronger and more reliable, and Kitcast now runs across more devices and ecosystems than ever — with the performance and uptime serious deployments demand.

And we’re not slowing down… 2026 is going to be bigger. 🚀

We’re doubling down on two things:

AI-powered signage 🤖 – faster content creation, smarter automation, and less manual work to keep screens fresh
Even more platform depth 🧱 – stronger players, broader coverage, and tighter integrations so Kitcast fits seamlessly into your stack

More speed. More intelligence. More “set it and forget it.”

Stay tuned – 2026 is going to be fun.

Sincerely, Your Kitcast Team 💙