In the new episode of our podcast series, we discuss the basics of building a customer-centric product. Our guest is one other than Kitcast’s CPO — Alex Chirva. What does it mean to be customer-centric? Was is CX (customer experience)? What is the main difference between CX and UX? Is there any at all? How can we learn what exactly it is the customers need? Which general software trends are we going to see next year? Will we have further development in customer experience? Listen to our new podcast episode to learn the answers to these and other questions that will help you build a truly customer-centric product.